Voicemail Transcriptions (per month)-
Voicemail-to-Text is a GotVoice feature that lets you receive new voice messages in text alongside the standard audio. Now you can read your new voice messages instead of being forced to listen to them. New voice messages are automatically converted to text and sent to you as an email attachment and, should you so choose, a Text Message (SMS) as well. They are also stored as text in the Messages Inbox in your GotVoice account for quick reference and easy organization.

Billing can be capped by number of messages or set dollar amount. Filtering can be employed to choose which messages will be transcribed.

Scheduled Retrievals (per day)-
The GotVoice platform allows our servers to access and retrieve voicemail after the voice message has been left, automatically dialing into your voicemail system with your PIN# and retrieving the message for you.

Note: Scheduled retrievals apply only to providers that do not support conditional call-forwarding.

Manual Retrievals (per day)-
Just like Scheduled Voicemail Retrieval, but instead of automatically dialing into your voicemail account, you must log into your GotVoice account and click on the "Get New" or "Get Saved" links.

Scheduled Saved Message Deletion-
This option is great if you like your messages deleted at regular intervals, though does carry the risk that unchecked messages could be erased without first being checked. To have your saved messages deleted on a regular schedule, from your GotVoice account, click the "Phones" tab. Under the "schedule" sublink you can select to have your saved messages erased every night (premium service only) or once a week on Sunday nights. Click the "Save My Settings" button when you have made your selection.

Conditional Call Forwarding-
Call forwarding allows incoming calls that would normally be directed to your provider's voicemaill system to be sent directly to GotVoice where they can be immediately returned to you via emailed MP3 and transcribed text.

There are several key benefits to call-forwarding over the standard polling system:

• No time delay. New messages will show up immediately in the GotVoice inbox, via email, and optionally on your phone's voicemail system. Now you don't have to wait for scheduled retrievals, or manually retrieve messages.
• New messages show up as "new" on your phone. When new messages are processed by GotVoice, we can optionally send the message to your providers voicemail, which will turn on the Message Waiting Indicator on your phone so you will be alerted right away, just as you would expect.
• Voicemail-To-Text is much faster. Because message retrieval happens in real time, messages can be retrieved, transcribed, and sent to your email or phone as text in a fraction of the time it would take using our standard polling method.

Conditional Call Forwarding applies to mobile phones on AT&T, T-Mobile and Verizon service.

# of Phones Supported-
This is the maximum number of phones (residential, wireless, voip, and forward-via-email) which you can add to your GotVoice account.

MP3 Attachments in Email-
For Premium users, email notifications will also contain the voicemail message as an MP3 attachment. This allows you to instantly listen to a message without having to log into your GotVoice account.

RSS Feeds /Podcasts-
This allows you to take voicemail from your GotVoice account and put that information on your iPod. To transfer voicemail to your iPod:

1. Open iTunes (or another application designed to catch RSS feeds)
2. Go to www.gotvoice.com and click on the "Messages" tab.
3. When you click the "Podcast/RSS" sublink, it will take you to the Podcast page. Take the Podcast icon and drag it to the part of the iTunes menu labeled "Podcast."
4. Because your voicemail is private information, the Podcast will be password protected. Enter your GotVoice email address and password to access your podcast.
5. At this point your MP3 files are on your iTunes player and can be transferred to your iPod by connecting your iPod to your computer.

Greeting Installs (per month)-
The GotVoice Greetings mixer allows you to record and upload a 30 second message that callers will hear when they reach your voicemail. Greetings also gives you the option of mixing your message with either a preset or personalized background soundtrack. To use the Greetings Mixer:

1. Record Your Message: Press the "Record" button to begin recording your message. When you have finished recording, you can use the "Play" button to review your message. If you would like to re-record, simply press the "Record" button and try again.

2. Select a Background: When you select "Yes," on the "Select a Background" section you will be given two background options: "Select from Archive" or "Upload from PC."
   • "Select from Archive": Allows you to choose a standard background track from the GotVoice library and includes nature sounds such as "Jungle Temple Monkeys" and pop music like "No Rain."
   • "Upload from PC": Allows you to choose your own background track from songs, sounds, or even old voicemails you have saved on your hard drive. The progress bar will allow you to preview the background you have uploaded. Move the timeline editor to the start of the 30 second clip you would like to select. The "Play" button will allow you to preview the clip you have selected.
3. Assign to Phone: Use the dropdown box to select which phone will receive the greeting. Use the three options on the left to select among message only, background only, and message plus background together. When you have selected a phone and decided on a mix, click the "Install Greeting" button to install the greeting to your phone's voicemail.

Broadcast Calling-
When you need to let everyone know right now, Broadcast Calling is ready. Simply dial one number, record your message and send it to everyone in a group of your choice.

Visual Voicemail-
GotVoice now lets you “see” your voicemail and lets you listen to your messages in the order of your choice. This allows better management of voicemail messages without clogging up your inbox.